Run Software

Follow these steps and then we can connect to your computer and repair your problem :


1. visit this website      ====>



2. Click on " Join Remote Control Session "

3. Run the program then you should see this window :



4. Keep the program open and our technician will ask  about your " User Id" and "Password " to connect to your computer.( Please pay attention : each time you close the program and run it ,the password will change for security reason,so each time the program close you need to report  a  new password to us. )


5. Sit back and relax as we fix your computer.  You will be able to see everything our techs are doing