Security


Guaranteed Security

Our remote support software uses end-to-end data encryption to protect your data privacy, This means no-one apart from our technician will be able to see any of your data while we work on solving your computer problem.

We Use industry standard encryption which has been extended to 448-bit Encryption (most use 128 or 256 Bit).

No Fix No Fee

Remote Computer Repair operates a No Fix - No Fee policy. This works very simply, our engineer will fix or diagnose the fault on your computer or you don’t pay a penny.

Fixable Systems

  • Remote Repairs can be conducted on any desktop or laptop with a working internet connection (excluding Mobile broadband dongles )
  • We can remotely repair any operating system including: Windows 7, Vista, XP, Server 2003, Server 2008, windows 2000, windows NT

30 Day Warranty

If the exact same problem occurs within 30 days of completion, Our technician will solve the issue free of charge or issue you with a full refund.

(excluding virus removal. please refer to terms & conditions)

Instant PC Support

Remote Support eliminates the need of unplugging and taking your computer to your local repair shop. Our certified technicians connect to your computer using end-to-end data encrypted software to resolve your computer problems whilst you see you on your screen, at a time that convenient to your schedule. We are normally open during times when most repair stores are closed.